Understanding Shopify payouts and reconciliation
Shopify Payments pays your sales into your bank account on a regular schedule, minus card fees, refunds and chargebacks. To reconcile, match each payout to its orders and fees using Shopify's payout reports, or connect Shopify to accounting software such as Xero or QuickBooks.
By Abdullah Ashraf, Shopify expert · Last updated: October 2026
Quick summary
- Payouts are sales minus fees, refunds and chargebacks.
- New accounts may have longer first payouts.
- Accounting software makes reconciliation easier.
How payouts work
Each payout groups transactions from a period. You can see them under Finances, then Payouts. See payout timings.
Holds and reserves
Shopify may hold payouts while it verifies details or if risk increases. See why payouts are held.
Reconciliation
Match payouts to orders, fees and refunds. Accounting apps import this automatically. Connect Shopify to Xero.
Frequently asked questions
Why is my payout lower than sales?
Fees, refunds and chargebacks are deducted.
Can I change the payout schedule?
Options depend on your account. Check payout settings.
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