Privacy policy

Last updated: 29 September 2026

This policy explains how Abdullah Ashraf, trading as ecomexpert.uk ("I", "me") collects and uses personal data when you use ecomexpert.uk. I am the data controller for this data under the UK GDPR and the Data Protection Act 2018.

What data I collect

• Details you send me: name, email, website and message, via the contact form or email.
• Booking details when you book a call.
• Usage data through cookies and analytics, only if you agree (see the cookie policy).

How I use it and my lawful basis

• To reply to enquiries and provide quotes (legitimate interests, or steps before a contract).
• To deliver work for clients (contract).
• To keep financial records (legal obligation).
• To understand how the site is used (consent, via cookies).

Who I share it with

Service providers who help me run the business, such as DreamHost (website hosting and email) and the tools I use for bookings, invoicing and accounting. Some may process data outside the UK, with appropriate safeguards in place. I never sell your data.

How long I keep it

Enquiries that don't become projects: up to 12 months. Client records: 6 years after the project ends, for tax purposes.

Your rights

You can ask to access, correct, delete or move your data, or object to how I use it. Email hello@ecomexpert.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Contact

Abdullah Ashraf, trading as ecomexpert.uk. Email: hello@ecomexpert.uk.