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UK online store legal checklist

This checklist covers the main legal requirements for UK online stores: business information, consumer rights, returns, privacy, cookies, VAT and product safety. It's general guidance, not legal advice, so check specific questions with a professional.

Last updated: October 2026

Tick items as you go.

Business information

Business name and geographic address shown
Contact email
Company number and registered office if a limited company
VAT number if registered

Consumer rights

14-day cancellation right explained
Refunds within 14 days of return
Faulty goods process
Delivery times stated
Total prices including VAT and delivery shown before purchase

Privacy and cookies

Privacy policy
ICO data protection fee paid unless exempt
Marketing consent not pre-ticked
Cookie banner with equal accept and reject

Tax

Self Assessment or Corporation Tax registered
VAT registration if over £90,000
EU VAT and IOSS if selling to the EU

Products

Product safety and labelling rules checked
Age checks for restricted products
Honest sale prices and claims
Genuine reviews only

This is general information, not legal advice. Read the UK consumer rights guide.

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