How to integrate Royal Mail Click & Drop with Shopify
Royal Mail Click & Drop is Royal Mail's free online tool for buying postage and printing labels. Connect it to Shopify so orders import automatically, print labels in bulk, and send tracking numbers back to Shopify, which emails them to customers.
By Abdullah Ashraf, Shopify expert · Last updated: October 2026
Quick summary
- Free to use; you pay for postage.
- Orders import from Shopify automatically.
- Tracking syncs back to customers.
In this guide:
Connect Click & Drop
- Create a Click & Drop account.
- Add Shopify as a channel and authorise the connection.
- Import your orders.
- Set default services and package sizes.
Print labels
Choose services such as Tracked 24 or Tracked 48, print labels in bulk, and drop parcels at a Post Office or book a collection.
Send tracking
Tracking numbers are sent back to Shopify, which marks orders as fulfilled and emails customers.
Frequently asked questions
Tracked 24 or 48?
How do I print labels?
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